World Cup Promotion - Terms and conditions
Last updated: 28 October 2022
By entering this Promotion, the participant will be deemed to have read and understood these Terms and Conditions and be bound by them.
These Capital on Tap “FIFA World Cup Qatar 2022” Promotion (the “Promotion”) terms and conditions (the “Terms and Conditions”) are an agreement made between New Wave Capital Limited trading as Capital on Tap (“us”, “we” and/or “Capital on Tap”) and each Capital on Tap customer who enters into the Prize Draw as a participant (“you” and/or “Participant”).
The Prize Draw and Prizes are subject to these Terms and Conditions which form a legally binding agreement with respect to this Prize Draw between Capital on Tap and each Participant, please read them carefully. If you do not agree to these Terms and Conditions, you are not eligible to participate in the Prize Draw or to win any of the Prizes. The decisions of Capital on Tap are final and binding on all aspects of this Prize Draw.
The Prize Draw is open to all Capital on Tap customers. Employees of Capital on Tap or their immediate families, its associated agents or anyone else professionally associated with the administration of the Prize Draw cannot enter the Prize Draw.
In order to enter and win a Prize, it is necessary that they be a Capital on Tap account holder, and that they have made a first transaction. A valid email address is required. In order to win the FIFA World Cup Qatar 2022™ Final Package prize, Participants will also need to comply with the terms set out in paragraph 11.
All Participants must comply with these Terms and Conditions. All interpretations of these Terms and Conditions by Capital on Tap are final. By participating in the Promotion, you agree to these Terms and Conditions and that all interpretations of these Terms and Conditions by Capital on Tap are final as permitted by law.
3. Prize Draws and Prize Draw Periods
The prize draw for the FIFA World Cup Qatar 2022™ Final Package (the “Final Package Prize Draw”) opens at 07:00 on 26 September 2022 and closes at 23:59 on 31 October 2022 (the “Final Package Prize Draw Period”).
The prize draw for the signed shirts and signed footballs (the “Signed Merchandise Prize Draw”) opens at 00:01 on 26 September 2022 and closes at 23:59 on 31 December 2022 (the "Signed Merchandise Prize Draw Period").
The Final Package Prize Draw and the Signed Merchandise Prize Draw are each a “Prize Draw” and together the “Prize Draws”.
The Final Package Prize Draw Period and the Signed Merchandise Prize Draw Period are each a “Prize Draw Period” and together the “Prize Draw Periods”.
The Prize Draws will be run on our website (www.capitalontap.com/en) (the “Website”).
4. How to enter
- entering their Capital on Tap account email address in the specific box appearing on the Prize Draw page of the Website within one of the Prize Draw Periods; or
- applying for a Capital on Tap card online and using the promo code “WorldCup” in the optional Promo code field of the application form,
within one of the Prize Draw Periods.
5. Entries to the Prize Draw
There are 5 ways to make entries in the Prize Draws:
- Make a first transaction on card or by drawing down funds
- Take out a virtual card
- Add your card to your phone’s virtual wallet
- Download our mobile app
- Refer a friend in accordance with our Refer a Friend Programme terms and conditions
Each one of the above ways to enter the prize draw are considered as individual entries. Completing all three of 2, 3 and 4 will give Participants an extra entry. A Participant will not be eligible to participate in the Promotion for any entries made under 2, 3, or 4 if the Participant cancels, deletes, terminates or revokes any of the steps or actions taken to make this entry after entering the Promotion.
Every valid entry made under 5 will be considered as an individual entry. There are no limits on the number of referrals that a Participant can make in the Prize Draw Periods. For an entry under 5 to be a valid entry, the referral must comply with our Refer a Friend Programme terms and conditions.
For an entry to be counted, it needs to be made within one of the Prize Draw Periods.
Entries made within the Final Package Prize Draw Period that are not successful in winning the prize will be entered into the Signed Merchandise Prize Draw.
Entries will be revoked without notice if Capital on Tap determines, in its sole discretion, that you have violated these Terms and Conditions, or if you or we restrict or close your Card Account pursuant to its associated terms.
6. Prize Draws
Each Prize Draw will be conducted by Capital on Tap within five (5) working days after the end of each Prize Draw Period.
Capital on Tap reserves the right to reject any entries it suspects may be as a result of fraudulent activity.
Any permanent cancellation, termination, closure or suspension of your Capital on Tap card or account before 1 January 2023 will result in the cancellation of your participation and the loss of any Prize won.
Participation will be definitively retained subject to the Participant being a Capital on Tap customer who has made a first transaction, and compliance with these Terms and Conditions.
Capital on Tap will share winners’ personal details with Visa Europe Limited and their authorised partners for the purposes of providing the Prizes.
Subject to the Prize restrictions in these Terms and Conditions, there are 6 prizes available across the Prize Draw Periods, consisting of:
- FIFA World Cup Qatar 2022™ Final Package: 1x FIFA World Cup Final™ package, which includes a pair of tickets for the Winner and a guest of their choosing to both the 3rd place playoff (on 17 December 2022) and the FIFA World Cup Final™ final (on 18 December 2022) in Qatar, return flights from a UK airport to Doha, airport transfers in Doha, 4 nights accommodation, transfers to the matches mentioned above, and a warm up/centre circle tour
- Signed Shirts: 3x England retro shirts signed by Michael Owen
- Signed Footballs: 2x Adidas Al Rihla footballs signed by Michael Owen
Together, these are the “Prizes”.
Prizes will be awarded via a Prize Draw. The winner of the FIFA World Cup Qatar 2022™ Final Package will win tickets for them and a friend. Any guests attending with the winner must be over 18 years of age and may be subject to age verification. The prize includes economy class flights to Qatar, accommodation in Doha, transfers and activities.
See further Prize details and conditions under clause 10.
There will be only one Prize per person.
8. Winner Selection
Potential winners will be randomly selected by Capital on Tap, from all of the Participants within five (5) working days from the end of each Prize Draw Period.
Entries of the qualifying Participants will be placed into a computerised random draw which will not be viewable by the public.
Capital on Tap will request verification of a potential winner’s age, identity, and residential address prior to awarding the FIFA World Cup Qatar 2022™ Final Package.
9. Winner Notification
The potential winners will be contacted via the email address provided when entering the Prize Draw or applying to become a Capital on Tap customer.
Each potential winner will be sent a prize announcement and will be informed through email and/or by telephone to the email/telephone number provided to Capital on Tap when making the entry (the “Prize Notification”).
The potential winner of the FIFA World Cup Qatar 2022™ Final Package will be required to respond to confirm eligibility and acceptance of the Prize in writing within 24 hours of receiving the Prize Notification that they have won. In the event that such winner does not respond within 24 hours, Capital on Tap reserves the right to disqualify that winner. If a winner is disqualified, Capital on Tap reserves the right to award the prize to an alternative potential winner selected in the same manner. Alternative potential winners may have less time to respond.
The potential winner of the FIFA World Cup Qatar 2022™ Final Package will be required to sign and return via email a statement of eligibility and liability release (collectively, the “Release”) provided by Capital on Tap with the Prize Notification within 24 hours of receipt in order to receive the FIFA World Cup Qatar 2022™ Final Package. If this is not returned in time, such potential winner may be disqualified and an alternative potential winner selected. Alternative potential winners may have less time to respond.
The Winners of the Signed Shirts and Signed Footballs will be required to respond to confirm acceptance of the Prize in writing within 5 days of receiving the Prize Notification that they have won. In the event that a winner does not respond within 5 days, Capital on Tap reserves the right to disqualify that winner. If a winner is disqualified, Capital on Tap reserves the right to award the prize to a reserve winner selected in the same manner. Reserve winners may have less time to respond.
If a potential winner meets all of the requirements of clause 8, this clause 9 and all other applicable terms in these Terms and Conditions, then the potential winner will be deemed to be a “Winner”. If a potential winner:
- does not meet the eligibility requirements;
- does not respond to the Prize Notification within the period specified in this clause by Capital on Tap;
- does not wish to receive a Prize;
- refuses or fails to provide verification information;
- fails to return the Release within the specified timeframe; or
- is disqualified,
that potential winner’s Prize will be forfeited and an alternative potential winner will be drawn.
In this case, the process in points 1-6 above will be repeated. If the replacement potential winner is also not awarded a Prize for any of the reasons set out in this clause, then at Capital on Tap’s discretion, the Prize in question may be completely forfeited (i.e. no replacement winner will be chosen), or the process in points 1-6 may be repeated until a Winner is confirmed.
The chances of winning depend upon the number of entrants and entries made.
10. FIFA World Cup Qatar 2022™ Final Package details, conditions, and restrictions
The FIFA World Cup Qatar 2022™ Final Package is awarded as a package and individual components cannot be claimed. The FIFA World Cup Qatar 2022™ Final Package is for one confirmed Winner of the Final Package Prize Draw and one guest of their choosing, or for the confirmed Winner only.
The FIFA World Cup Qatar 2022™ Final Package is provided without any warranty, representation or guarantee, express or implied in fact or in law, and any implied warranty of merchantability (or other warranty as to quality) or fitness for a particular purpose. A Winner who is or becomes ineligible for this Prize, or is unable to or who does not accept or utilise this Prize, for any reason, will not make any claim against Capital on Tap.
Subject to the specific Prize restrictions stated below, the Winner is responsible for any and all fees, charges and taxes applicable to the Prize, which may not be issued without payment for taxes including withholding taxes and fees. Prizes are non-extendable, non-transferable and non-cashable. No cash redemption or prize substitutions by Winner are allowed. Capital on Tap reserves the right to substitute for another Prize with equal or greater value Capital on Tap’s discretion.
Capital on Tap reserves the right in its sole discretion to disqualify any Participant or Winner who tampers or attempts to tamper with the entry process or the operation of the Prize Draws, provides false information, fails to provide information, conspires with others to gain an unfair advantage, or is otherwise involved in any way in manipulating, interfering, or tampering with the conduct of the Prize Draws, or violates these Terms and Conditions, or acts in a disruptive manner, or with intent to abuse, threaten or harass any other person.
The Participant will not make any claim against Capital on Tap and its agencies for technical, hardware or software malfunctions, telephone failures of any kind, lost or unavailable network connections, or failed, incorrect, inaccurate, incomplete, garbled or delayed electronic communications whether caused by the sender or by any of the equipment or programming associated with or utilised in this Promotion which may limit the ability to participate or by any human error which may occur in the processing of the Entries in this Promotion. Capital on Tap reserves the right to modify or cancel the Promotion in accordance with applicable laws if it becomes technically corrupted. In such an event, Capital on Tap will award Prizes via random drawing from eligible entries received prior to cancellation.
All travel arrangements must be booked through Capital on Tap and Visa in compliance with instructions given to the Winner and are subject to availability. Once a flight booking has been confirmed, no changes are permitted.
Winner must travel within the dates of FIFA World Cup Qatar 2022™ as advised by Capital on Tap and Visa.
Travel must originate from the UK and the destination will be Doha, State of Qatar.
The validity period for the Prize tickets may not be extended and Prize tickets may not be rebooked.
The Prize travel tickets will be issued as electronic tickets in Economy Class only.
Flights are subject to the airline’s conditions of carriage at the time of claiming the Prize.
Winner is responsible for any and all fees, security and passenger facility charges applicable to the Prize, which may not be issued without payment for taxes and fees (except as specified otherwise in the voucher).
Winner is responsible for the cost of visa(s), passport(s), and transportation to and from the points of origin, meals, health documents required by Qatar Ministry of Public Health and other travel expenses unless stated otherwise (including in respect of any quarantine or isolation requirements that may be in operation in any jurisdiction).
The complimentary match tickets are for FIFA World Cup Qatar 2022™ (Category 2 or more) for matches 63 (third place play-off, scheduled to be played at Khalifa International Stadium, Al Rayyan; Wednesday 14 December, kick-off 3pm) and 64 (the World Cup Final, scheduled to be played at Lusail Iconic Stadium, Lusail; Sunday 18 December, kick-off 3pm). No alternatives are available.
The Winner’s match tickets will be issued in the name stated in the Entry which must match the name on the Winner’s passport. The Winner’s guest’s match tickets will be issued in the name confirmed by the Winner when responding to the Prize Notification, and must match the name on the such guest’s passport.
The complimentary receipt of match tickets is governed by separate terms and conditions, which may differ depending on the category of recipient. Please refer here.
If required by the State of Qatar, Winners will need to obtain a “Fan ID”, which is a personalised identification document needed to facilitate entry to the State of Qatar and to be granted access to the stadiums. The Fan ID process is managed and operated exclusively by the government of the State of Qatar. Capital on Tap shall incur no liability whatsoever in connection with the Fan ID operation (including the development, issuance, support, operation, delivery, verification, and use of such Fan IDs irrespective of the person actually performing such operations.
Each Winner is responsible for all expenses other than the complimentary match ticket including without limitation:
- all administrative formalities and costs to allow the Winner to enter the State of Qatar including creating an account for Fan ID to access the stadium and any quarantine or isolation requirements that may apply; and
- the arrangement and cost of ground transportation to and from the specified departure city.
The match tickets are provided without any warranty, representation, or guarantee, express or implied in fact or in law, and any implied warranty of merchantability (or other warranty as to quality) or fitness for a particular purpose.
If the Winner cancels a booking or cannot make the date of either of the matches, no alternative tickets will be issued and for the avoidance of doubt, no compensation and/or refunds for costs incurred by the Winner will be provided.
The package is for four nights, with both guests sharing a room throughout. They will be a guest of Capital on Tap and Visa, meaning activities and transfers as described in these Terms and Conditions organised by Visa for the schedule of the trip will all be included at no extra cost to the Winner or their guest.
Winner is responsible for any incidental expense during the hotel stay including but not limited to meals, transportation, etc.
For the avoidance of doubt, the prize does not include: all food, beverages, souvenirs, gratuities, car parking charges, excess baggage, additional excursions and attractions or any other costs of a personal nature (including spending money) that are not explicitly set out in these Terms and Conditions and neither Capital on Tap, Visa nor any provider of any part of the FIFA World Cup Qatar 2022™ Final Package will be responsible for any such costs.
The FIFA World Cup Qatar 2022™ Final Package is only open to UK residents holding a full British Citizen passport, who do not require prior visa arrangements for Qatar and can obtain a free 30-day tourist visa-waiver on arrival in Qatar. The waiver is valid for 180 days from the date of issuance and entitles its holder to spend up to 30 days in Qatar, during either a single trip or multiple trips. Please check the Government’s Qatar travel and entry advice.
The Winner of the FIFA World Cup Qatar 2022™ Final Package and their guest must have valid government-issued documents as required for the itinerary and be legally able to travel without a legal guardian or parent.
Capital on Tap and the organisers of the FIFA World Cup Qatar 2022™ Final Package are not responsible for any costs associated with the vaccination and/or the quarantine of the guests required on entry to Qatar.
The Winner and their guest must register for a Hayya card. The Hayya card will provide entry to Qatar for international fans and entry to the stadiums on matchdays (along with the match tickets ticket). The Winner and their guest must have a smartphone to access it.
The Winner is responsible for the behaviour of themselves and their guest whilst taking the FIFA World Cup Qatar 2022™ Final Package. Guest of the winner must be over 18 years old. Capital on Tap and the organisers reserve the right to verify the identity of the winner and the winner’s guest, including but not limited to confirming that the winner and the winner’s guest is over 18 years of age.
Capital on Tap also reserve the right in its absolute discretion to exclude the winner and/or guest from participation in any aspect of the FIFA World Cup Qatar 2022™ Final Package if any party fails to comply with the directions of Capital on Tap or any companies associated with the FIFA World Cup Qatar 2022™ Final Package or if the winner and/or guest act in a manner that is dangerous to themselves or to the public or is, in the opinion of Capital on Tap, anti-social in any manner or which causes a disturbance or nuisance to others.
12. Prize Delivery
The FIFA World Cup Qatar 2022™ Final Package and Signed Merchandise will be posted to the address or sent to the email address provided by the winner promptly following receipt of the winner’s acceptance email. Capital on Tap takes no responsibility for any elements of the FIFA World Cup Qatar 2022™ Final Package prize which are lost in transit or unable to be delivered for whatever reason.
The winners agree to allow Capital on Tap to use their first initial, surname and the business name on their Capital on Tap account to announce the winners of this Promotion. Capital on Tap reserves the right to publish the first initial, surname and the business name on their Capital on Tap account of the winners. The winners may object to their surname and the business name on their Capital on Tap account being published or request for the amount of information being published to be reduced by contacting us by email. Without prejudice, Capital on Tap will provide this information to the Advertising Standards Authority on reasonable request.
The Signed Merchandise shall be delivered to the Winner within 21 days of acceptance of the prize. If Winners don’t receive their prize within 10 days of being notified that they have been sent, please contact our customer service via live chat on our Website. Delivery of these Prizes are subject to government COVID-19 guidelines and may be subject to social distancing restrictions. Capital on Tap takes no responsibility for any Prize which is lost in transit or unable to be delivered for whatever reason.
13. General terms
Winners shall indemnify and hold Capital on Tap and their respective affiliates, directors, agents, or other partners (the "Indemnitees") harmless from any claims, actions, proceedings, costs (including reasonable legal fees) and expenses brought or asserted by a third party against any of the Indemnitees arising as a result of Capital on Tap’s use of the Winner's details, including but not limited to any breach of third party intellectual property rights.
The Prizes are not transferable or exchangeable and cannot be redeemed for monetary value or for any other form of compensation. If for any reason any Prize is not available, Capital on Tap reserves the right, at its sole discretion, to substitute another Prize for it.
Participation must be made directly by the individual participating in the Promotion. Incomplete or unevidenced entries together with claims or entries which do not satisfy the requirements of these Terms and Conditions in full will be disqualified and will not be considered.
In the event that the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, dishonesty, technical failures, or any other causes beyond the control of Capital on Tap which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion, Capital on Tap reserves the right to disqualify any individual who tampers with the entry process or does not comply with these Terms a Conditions and to cancel, modify or suspend the Promotion or invalidate any affected entries.
Capital on Tap together with any associated agencies and companies will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense or damage which is suffered or sustained (whether or not arising from any person’s negligence) in connection with this Promotion or accepting or using a Prize, except for any liability which cannot be excluded by law. Nothing will exclude Capital on Tap’s liability for death or personal injury as a result of its negligence.
An entry must be made directly by the individual entering the Promotion. Bulk entries from trade, consumer groups or third parties will not be accepted. Incomplete or untrackable entries and entries submitted by macros or other automated means together with entries which do not satisfy the requirements of these Terms a Conditions in full will be disqualified and will not be counted. If it becomes apparent that an entrant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means in order to increase that entrant’s entries into the Promotion in a way that is not consistent with the rules of the Promotion, that entrant’s entries will be disqualified and any prize awarded will be void.
Capital on Tap will not be liable for any failure to comply with its obligations or any delay in performing its obligations within these terms and conditions if an act, omission, event or circumstance occurs caused by (but not limited to) global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God, or any other circumstances beyond the reasonable control of Capital on Tap.
Capital on Tap may refuse to award a Prize in the event of any participant’s fraud, dishonesty, breach or non-entitlement under these Terms a Conditions or seek recovery of its value if the Prize has been awarded.
Capital on Tap's decision is final and binding in all circumstances in relation to the Promotion.
Capital on Tap reserves the right to amend, alter or withdraw the Promotion as necessary due to unavoidable circumstances beyond its control that make this necessary, but will use all reasonable endeavours to minimise the effect on participants to avoid undue disappointment.
If any provisions of these Terms and Conditions are judged to be invalid, illegal or unenforceable, this will not affect or impact the continuation in full force and effect the remainder of the provisions.
By entering this Promotion, you will be deemed to have agreed to be bound by these Terms and Conditions.
In the event of a discrepancy between these Terms and Conditions and the details in any promotional material, the details in the Terms amd Conditions will prevail.
These Terms & Conditions are governed by English law and their interpretation and application will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Additional Terms
Your Revolving Credit Facility Agreement or Pre-Paid Card Agreement set out the terms of your Card Account and govern all use of your Card and the World Cup promotion terms and conditions set out here do not in any way amend, supersede, change or replace them.
The terms of your Card Account include important terms applicable to your use of the Card which continue to apply.
Any violation or abuse of this Promotion may result in the forfeiture of any Prizes won, and/or your termination or suspension from participation in this Promotion and of your Card Account with Capital on Tap.
We may limit, cancel, or revoke entries or Prizes won if Capital on Tap determines, in its sole discretion, that you have violated these Terms and Conditions, or if we restrict or close your Card Account pursuant to its associated terms.
15. Publicity release
If you consent, Capital on Tap will collect and use the Winner’s name, country of residence, photograph for advertising, promotional and/or publicity purposes addressed to the general public in all forms of media, including on Capital on Tap’s website, mobile application, social media on Capital on Tap’s social media official accounts in connection with the Promotion, without any obligation or consideration or counter-part whether financial or otherwise, except for the awarding of the prize to the Winner. In case that the Winner intends to create any publicity regarding his/her win on the Promotion and/or Prizes, such publicity must not contain anything that would harm and/or be detrimental to the Capital on Tap’s reputation.
Personal data submitted in connection with the Promotion will be processed to allow you to participate in the Promotion, allow us to administer the Promotion, where you are a Winner to inform you of this, to process the delivery of and distribution of the Prize, to measure the response to Promotion and for any other purposes disclosed in these Terms and Conditions. If you decline to provide this information, we will not be able to enter you into the Promotion or award you a Prize.
Where the prize is sponsored by Visa, we will share the Winner’s name, email address, passport details, nationality and date of birth with Visa FIFA Ticketing AG or FIFA Ticketing LLC (and any other entities required for the fulfilment of such Prize) for the purposes of issuing the Prize.
Where permitted by law, if this Promotion cannot be administered as contemplated for any reason which is not caused by Capital on Tap, Capital on Tap reserves the right at its sole discretion in accordance with applicable laws to modify or terminate the Promotion, Winner selection, or Prizes without prior notice.
18. Visa terms and conditions
19. Changes to the Promotion or these Terms and Conditions
We may suspend, cancel, terminate, or modify this Promotion, these Terms and Conditions and/or any Prizes offered through this programme at any time in our sole discretion.
You are deemed to be aware of and bound by such changes by your continued access to or participation in the Promotion.
We will indicate that changes have been made by updating the “Last updated” date located above at the beginning of these Terms and Conditions. If you do not accept any such changes, your sole and exclusive remedy is to cease participation in the Promotion.
To the extent different Terms to the Refer a Friend Programme are made available at a later time, you can use those specific Referral Offer Terms if you resend your invitation and your friend uses the new referral link you send to apply for the Card instead of the old link.