Careers at Capital on Tap

Software development is at the core of our business and has driven our success and growth over the past 8 years. We are always on the lookout for exceptional and innovative people to join our collaborative team. We want to help people to help us continue this growth and take our software development, products and services to the next level.

We love technology evangelists, who love solving problems and have a real passion for their work. If you want to work somewhere where you can see the impact your work has for colleagues, customers and the business, whilst working with the best technologies and people, this role at Capital on Tap could be for you.

We are a diverse team, all eager to learn more and to help each other out. We love building innovative systems, solving problems and working together to really make a difference in the business.

We work in an agile methodology in small cross-functional teams which we feel saves time, increases efficiency and improves communication between everyone involved in the project.

We offer great progression within the team, with routes into people management or tech leadership where you can really hone in on the architecture of the software. All of our team leads and tech leads have been promoted from within.

The Growth team tackles a breadth of commercial, operational and strategic projects. Our primary objective is to find ways to maximise profit, which often comes down to improving customer satisfaction so to reduce churn and hence increase customer lifetime value. We love using data to drive our decisions and we love getting our hands dirty in implementing our ideas. As an example, the Growth team designed and rolled-out Capital on Tap's rewards programme which attracts and retains high-quality customers.

Love using data to drive decision making and ultimately the direction of the business? Well, you’re in the right place. 

As a team, we work with all areas of the business to empower Capital on Tap with increased actionable data, provide great insights into industry trends, and facilitate a more strategic, transformative decision-making model. 

We love working with new technology and we are encouraged to pilot and implement new ideas. Our work means that Capital on Tap can move forward in an increasingly data-driven climate with confidence knowing that we are prepared for any challenges that arise.

A wise person once said "Lending money is easy, getting it back is hard" - and that's where the Risk team comes in. We solve some of the hardest problems we face; whether that is lending the right amount to the right customers at the right price, protecting our customers and ourselves from financial crime, or ensuring we operate within the confines of the myriad of regulation and legislation we need to.

Working as a tight-knit team and blending together the personal touch with building advanced algorithms that use thousands of data-points from dozens of sources we have some big, fun problems to solve!

We are a small, dynamic and fun team! We are responsible for everything recruitment and HR related, and ultimately responsible for ensuring that Capital on Tap is an amazing place to work. 

We are the team that drives forward the culture and values of the business and this is especially important as we are often the first point of contact for candidates and new joiners into the business. As a team, we have tonnes of energy and a genuine passion for people. 

We support our incredible CoT team across London, Madrid and Cardiff. We don’t sit on the sidelines, we understand the direction of the company and our priorities are based on growing and developing an amazing team to support our impressive growth trajectory.

Our Product team are leaders who move quickly and get things done with a focused determination. We break down complex problems and make data-driven decisions to deliver results that best serve our customers.

We understand that the first attempt is not always right but with data and analytics, we can iterate and do what’s best for our customers. 

We communicate with and unite multiple different teams and stakeholders across the business, and inspire all teams to work towards achieving a shared product vision, aligning everyone with our mission - Building simple tools for real-world businesses to achieve great things.

We are a team full of independent thinkers and problem solvers and we are empowered in our day to day role to try new things, own our decisions and take calculated risks. 

Our customers are trying to build their businesses, and we don’t want to get in the way; so we are on a mission to deliver the most incredible experience that our customers have ever encountered.

We are the first point of contact for small business owners all over the UK. and we love solving problems, reassuring our customers and giving them a leg up when they need it. We are passionate about helping others and we are always taking on feedback to help us understand how we can continue to help customers, old and new, to grow as we do. 

We are always looking for people who are customer-obsessed, with an empathic approach and driven to achieve great results for our team and the wider organisation."

To help us on our journey to the best customer experience the UK has to offer we launched a brand new customer contact centre in Cardiff. It’s a fun, vibrant place to work with tonnes of opportunity to learn and progress.

Now we know the rep we usually get over here in finance, apparently we're pretty drab! Well, our team is about to prove you wrong.

We’re an ambitious bunch, tackling some of the most interesting challenges that Capital on Tap are facing. How do we ensure we have enough money to continue to serve our customers as we grow, well guess what?  - that’s down to us. 

Our role is to look after our “other customers”. We know that as a non-bank lender the only way we can grow successfully (which is what we have done) is through providing great products and excellent customer service. However, we can only do this if we are able to access suitable efficient sources of equity and debt financing from financial institutions (our “other customers”). In team Finance and Funding, we make sure we provide these customers with the best possible service. 

How do we do this? Through understanding and explaining our business clearly and concisely to the “other customers”.

What have been our key achievements over the last 12 months?

• British Business Bank accreditation (CBILS & BBLS)
• Creating best in class financial reporting, and
• Completed numerous debt raises and refinancings

The QA team at Capital on Tap is responsible for making sure that our customers always have the best experience when using our products. This means our awesome QA engineers work on the frontline of software development, working closely with developers and Product Managers to ensure we always maintain the highest standards.

Working in a dynamic and fast-paced environment means there are always new skills to be learnt and we are continually focused on shifting left with our testing approach. Our mission is to understand how our customers use our product and apply different methods and techniques to break our product so that our customers can’t! When not putting our web and mobile apps through their paces, we are continually expanding our test automation suites and are always open to hearing about new ideas and approaches.