Published: 29 Jun 2022
Last updated: 30 Jun 2022
Read time: minutes
When Zoe Newman, fresh out of university, accepted a job as a customer operations agent at a young startup, she never imagined she’d be running the business nine years later - in another country.
As the 2nd customer ops agent and Capital on Tap’s 8th hire, Zoe was truly instrumental in building Capital on Tap from the ground up. After just a few months, leadership recognised her talent for FinTech. While getting promoted quickly was certainly a good opportunity for Zoe, it was an even better one for Capital on Tap, who leaned on her instincts to launch multiple iterations of the product until it became the champion for small businesses loved by more than 200,000 entrepreneurs over the last 10 years.
In 2020, Zoe’s colleagues approached her with an interesting proposition. They identified the London native as the perfect person to take the Capital on Tap Business Credit Card to the United States – and her with it. Recognising the huge opportunity Capital on Tap could offer underserved small businesses in the U.S., she agreed to move across the Atlantic and run the business from Atlanta, Georgia.