Founded in 1977, ReAgent is a family-run chemical manufacturer supplying high-quality products to customers around the world. Today, under Rich’s leadership, the business has evolved into an award-winning global operation with people, sustainability, and customer service at its core.
Building on a legacy of excellence
ReAgent began with Rich’s grandfather, who saw an opportunity to deliver reliable chemical products backed by exceptional service. Over the years, the company earned a reputation for quality, consistency, and integrity. When Rich stepped in as Managing Director in 2010, he saw the chance to modernise the business while staying true to its roots.
“I wanted to honour my grandad’s legacy while building something future-focused,” says Rich. “Something that creates lasting value for people.”
With that vision, he led the company through significant changes: purchasing a much larger production facility, installing a solar farm to reduce environmental impact, and expanding into new international markets.
From family business to global player
Taking on the leadership of a family business brought both pride and responsibility. For Rich, it meant steering ReAgent into a new era. That included deep investment in culture and people, as well as navigating the challenges of growing a business in a complex, highly regulated industry.
Over time, those efforts paid off. ReAgent now employs over 70 people, supports customers globally, and holds multiple certifications for quality and sustainability. What means the most to Rich, though, is the ripple effect of that growth: “The most fulfilling part is the impact—creating jobs, supporting families, helping customers. We’re improving lives, and that means everything.”
Fueling international growth with Capital on Tap
As ReAgent expanded into global markets, the financial demands grew too—from managing cashflow efficiently to covering the costs of frequent international travel. That’s where the Capital on Tap Business Credit Card has become a smart and reliable partner.
By putting regular business spend through the card, ReAgent earns 1% cashback on every transaction, which can easily be converted into Avios. For a business with international customers and partners, those travel rewards are an ideal perk.
“With Capital on Tap, we earn Avios on our spending, which helps fund international travel to meet customers face-to-face,” explains Rich. “That’s been key to building the global relationships that earned us the King’s Award.”
To make the most of the card, ReAgent also uses Preloading, which allows them to top up their credit account and boost their rewards even further. And because the card is powered by Visa, it’s accepted almost everywhere they do business, ensuring smooth transactions abroad.
